Delivery
Delivery Guaranteed
If you have any problems receiving your package (if your package is stuck in customs), we will reship once at our expense.
Shipping Policy
Customers is responsible for providing the correct shipping address.
Customers is responsible for any international taxes or duties to be paid.
We will ship packages with low value so most countries don’t charge any import taxes.
Customers residing in the Russian Federation and the Republic of Azerbaijan are exempt from all taxes and duties.
We will ship packages with low value so most countries don’t charge any import taxes.
All shipments are shipped directly from Republic of China.
You will receive the tracking information via email.
It could take up to 5-10 days for the courier to update their website with tracking details for your shipment.
Total time to receive your order
Shipping Time: 15-20 business days.
Some items may have longer processing times depending on the volume of orders.
We cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.
Return & Exchange
- All exchanges must be addressed within 14 days of receiving products.
- Attention! You get exactly the product shown in the photo.
- In order to make an exchange or return all products must be in unworn, with original packing or you will not qualify for an exchange and return.
- Exchanges and return can only be made if the products were factory defects and / or it was a result of our mistakes or you will not qualify for an exchange and return.
- Read our policy and make sure you select the correct product, colour and size.
- You can send emails at [email protected]
Instructions for Returning Goods
- Before returning goods, please contact us first to discuss the issues you are having.
- In over 90% of cases we are able to sort out the problem, without you having to send anything back.
- If there are irremediable defects with the goods, you can return them back exchange under our 14 Days Refund.
- Please email to [email protected], our Customer Service Department will offer you our return address, also some important instructions.
- Generally we advise you to return faulty goods by Post Office rather than couriers like DHL, UPS.
